Account Management

Account Management

Our account managers make it quick and easy for you to order print from us

Your print, on time, on budget

As well as providing prices, updates on the progress of your job, and technical advice, your account manager’s job is to ensure you’re always happy and satisfied with our service and your print.

When you first set up an account with us, we can arrange a visit to our print factory in Cornwall for you to meet the team and take a tour of our facility. We’re keen to meet our new customers and like to show you where and how we produce your print, so you can see for yourselves what we put into it.

If you set up an account with us, you will benefit from a full, flexible and tailored account management service including:

  • Direct contact with your account manager by telephone or email
  • Regular meetings to discuss and monitor account
  • Estimates and pricing providing same day quotes
  • Details and specifications for every print job
  • Turnaround times and schedules
  • Technical advice and support
  • Advice and recommendations to meet budget requirements or deadlines
  • Artwork checks for accuracy and print ready
  • Colour accurate proofs
  • Press-pass your job on request
  • Supervision and updates of job throughout print process
  • Track & trace deliveries
  • Print job distributed on schedule
  • Response to your feedback and recommendations
  • Maintaining your environmental targets